​At Mynd2Matter, we are committed to protecting the privacy and security of our users and ensuring transparency about how we collect, use, and store personal information. This Privacy Policy outlines the types of data we collect, why we collect it, how it is used, and your rights as a user in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

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1. Who We Are

Mynd2Matter is an organization dedicated to personal development and education. Our mission is to empower individuals through workshops, programmes, and resources. Our registered address is [Insert Address Here]. For any questions about this policy, you can contact us via email at [Insert Contact Email].

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2. Information We Collect

We collect personal information to provide and improve our services. The information we collect may include:

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a. Information You Provide to Us:

• Personal Details: Name, age, contact information (email address, phone number, and address) when you sign up for our programmes, subscribe to newsletters, or contact us.

• Programme Participation Data: Information shared during workshops or as part of your enrolment in our courses.

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b. Information We Collect Automatically:

• Usage Data: Information about your interactions with our website, including pages visited, time spent on pages, and other analytical data collected via cookies and similar technologies.

• Device Information: Data such as your IP address, browser type, and operating system.

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c. Information from Third Parties:

We may receive information about you from third-party services you use to engage with us, such as social media platforms, only with your consent.

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3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To enrol you in workshops, manage bookings, and deliver personalised programme content.

• Communication: To respond to inquiries, send updates about our services, and provide customer support.

• Marketing and Promotions: To send you newsletters and information about upcoming events or programmes if you have opted to receive such communications.

• Improvement of Services: To analyse website performance, understand user needs, and improve the quality of our workshops and offerings.

• Legal Compliance: To fulfil our obligations under applicable laws and regulations.

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4. Legal Basis for Processing Your Data

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent: Where you have explicitly agreed to receive marketing communications or share certain types of personal information.

• Contractual Necessity: To provide the services you have requested.

• Legitimate Interests: To enhance user experience, improve our services, and protect the security of our platform.

• Legal Obligation: To comply with applicable laws or respond to legal requests.

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5. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors, IT support, and email marketing platforms.

• Legal Authorities: When required by law or to protect the rights, property, or safety of Mynd2Matter, our users, or others.

• Programme Partners: Collaborators who co-deliver workshops or provide additional resources, but only with your explicit consent.

All third parties we work with adhere to strict data protection standards.

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6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. For example:

• Account information will be retained as long as your account is active.

• Programme participation records may be kept for up to 3 years for reporting and improvement purposes.

• Financial transaction data is retained in accordance with financial and tax regulations.

When your data is no longer required, it will be securely deleted or anonymised.

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7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct inaccurate or incomplete information.

• Deletion: Request the deletion of your data where applicable.

• Restriction: Request that we limit the processing of your data.

• Data Portability: Request a copy of your data in a structured, commonly used format.

• Objection: Object to the processing of your data for direct marketing or other purposes.

• Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [admin@mynd2matter.org]. We will respond within one month of receiving your request.

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8. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyse usage patterns. Cookies may include:

• Essential Cookies: Necessary for the website to function.

• Analytical Cookies: Help us understand how users interact with our site.

• Marketing Cookies: Used to deliver personalised content and advertisements.

You can manage your cookie preferences through your browser settings or opt out of certain tracking by using third-party tools.

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9. Data Security

We take data security seriously and implement technical and organisational measures to protect your information, including:

• Encryption of sensitive data.

• Regular security audits and updates.

• Limiting access to personal data to authorised personnel only.

While we strive to protect your data, no method of transmission or storage is completely secure. If you suspect a breach of your information, please contact us immediately.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revision date. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: [admin@mynd2matter.org]
 

Thank you for trusting Mynd2Matter with your personal data. We are committed to protecting your privacy and empowering you through our programmes.